Skip to main content

​
Overview

You can deposit BRL funds into your Crown account using PIX, PIX (QR Code), or TED. Once deposited, these funds become available in your account balance and can be used for conversions to tokenized assets.
You will receive an email notification once your deposit has been processed and credited to your account.

​
Getting Your Deposit Information

To deposit BRL funds, you need to get your unique bank account details from the Crown dashboard.

​
Step 1: Access the Deposit Modal

Navigate to your BRL balance card in the Crown dashboard and click the Deposit button.

​
Step 2: Choose Your Deposit Method

A modal will appear with three tabs for different deposit methods: PIX, PIX (QRCODE), and TED.

​
PIX Deposit

Select the PIX tab to view your PIX deposit details: You’ll see:
  • Bank: 665
  • Branch: 0001
  • Account: Your unique account number
Use these details to make a PIX transfer from your bank.

​
TED Deposit

Select the TED tab to view your TED deposit details: You’ll see:
  • Bank: 665
  • Branch: Your unique branch number
  • Account: Your unique account number
Use these details to make a TED transfer from your bank.
Make sure to use the correct account details provided in your Crown dashboard. Each account has unique identifiers.

​
Tracking Your Deposits

After initiating a deposit, you can track its status using the API:
You can also set up webhooks and listen to the deposit-processed webhook to receive real-time notifications when deposits are processed.

​
Deposit Status

Deposits go through the following states:
  • pending - Deposit has been initiated but not yet confirmed
  • processing - Deposit is being processed
  • completed - Deposit has been successfully credited to your account

​
Token Deposits from Unrecognized Senders

Token deposits (USDC or USDT) sent from an address your account has never confirmed are quarantined: the funds are held and not credited until you confirm the sender. Quarantined deposits show up with status quarantined in the deposits API, and the deposit-quarantined webhook fires when it happens, carrying a sender-status field that tells you why the deposit is held.

​
Confirming a sender

Confirm the sender through the Crown dashboard or the Confirm Deposit Sender endpoint:
Confirmation is per sender, not per deposit: confirming releases every quarantined deposit from that address, and future deposits from it are credited automatically. The response result field tells you the immediate outcome:
  • released — the sender was approved right away; the quarantined deposits were credited and the deposit-processed webhook fires for each one.
  • pending-approval — the confirmation requires manual review; deposits stay quarantined until review completes.
Retrying a confirmation for the same sender is idempotent.

​
Rejected senders

If a sender is reviewed and denied, its quarantined deposits move to status rejected and the deposit-rejected webhook fires. The funds are not credited, future deposits from that sender keep being quarantined, and re-confirming it via API returns a business error — contact Crown support to have a rejected sender reconsidered.

​
Using Deposited Funds

Once your BRL deposit is completed, the funds are available in your account balance. You can:
  1. Check your balance using the Get Balance endpoint
  2. Use the funds to convert to tokens following the Asset Conversions guide